Privacy Policy
Privacy Policy
Last updated: October 9, 2026
This policy explains how NEXnutra, operated by Ekang Nutra Inc. (“we”, “us”), handles information collected through nexnutrausa.com. This website is intended for business inquiries about supplement manufacturing.
Who We Are
Ekang Nutra Inc.
13955 Sycamore Way, Chino, CA 91710, USA
Email: ethan.chen@ekang.us
Information We Collect
Information you submit
When you use the Request a Quote form, we collect the information you enter: your name, company or brand, business email, country or target market, and the project details you choose to share, such as product format, formula status, quantity, packaging needs, timeline, and your message.
Information collected automatically
Like most websites, our server records basic technical information such as IP address, browser type, and the pages requested. We also use Google Analytics to understand how visitors use the site, for example which pages are viewed and how visitors arrive. Google Analytics uses cookies for this purpose.
How We Use Information
We use the information to:
- review and respond to your inquiry;
- prepare quotations and discuss your project;
- keep a record of business communications;
- protect the website against spam and abuse, including limiting repeated form submissions;
- understand and improve how the website is used.
We do not sell your personal information, and we do not use inquiry information for unrelated purposes.
How Information Is Shared
Inquiry details are received and handled by our team. We use service providers to operate the website, including website hosting, email delivery, and Google Analytics. These providers process information only to provide their services. We may also disclose information when required by law.
Cookies
Google Analytics sets cookies to measure site usage. You can block or delete cookies in your browser settings; the website will still work without them.
Data Retention
We keep inquiry information for as long as needed to respond to your inquiry and manage the business relationship, and as required for legal or accounting purposes. You can ask us to delete your inquiry information at any time.
Security
Inquiry submissions are stored in a private area of the website that is not publicly accessible, and the site is served over an encrypted HTTPS connection. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.
Your Choices and Rights
You can contact us to ask what information we hold about you, to correct it, or to delete it. Depending on where you live, including California, you may have additional rights under local privacy laws. We will respond to verified requests as required by applicable law.
Confidential Formula Information
Please do not submit confidential formula details through the website form. If your project requires a confidentiality agreement, tell us in your message and we will arrange one before detailed information is shared.
Children
This website is intended for business users and is not directed to children under 16.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact
For privacy questions or requests, email ethan.chen@ekang.us or write to Ekang Nutra Inc., 13955 Sycamore Way, Chino, CA 91710, USA.
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